TY  - BOOK
AU  - Reilly, Steve
TI  -  Negotiating with tough customers : never take "no" for a final answer and other tactics to win at the bargaining table
SN  - 9788184959178
U1  - 658.405 2 
PY  - 2016///
CY  - Mumbai
PB  - Jaico Publishing House 
KW  -  
ER  -